OneDrive always "Processing changes"

Hello,

For few weeks now, OneDrive has been showing the "Processing changes" icon, though it appears that all the files are up to date. I think this has started since I moved music from an existing folder to the one created by Groove music.

I checked the following:

- Largest file is 1.2 Gb

- No file paths longer than 250 characters

I also tried the following:

- onedrive.exe /reset

- unlinking / linking

This is happening on WIndows 10 [1607 - 14393.51] with Onedrive 17.3.6517.0809

Is there a way to see some log files to find out what could be wrong?

Thanks!

 
Question Info

Last updated July 19, 2018 Views 2,189 Applies to:

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Hi,

We're here to help you resolved your concern with OneDrive. Are you logging in using a browser and seeing the message?

You may try to checking Mohammed Yaseer post on this link.

Let us know how it goes.

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Hello,

I get this message on the Windows desktop. The OneDrive icon show constantly like this: 

When you click on it shows something like

Here it says 3 minutes because I deleted a file but it can show 8 hours or more.

The solution of Mohammed Yaseer does not work.

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Same issue here.

I just found the cause of it. A temp folder that I cannot delete locally, but managed to remove it from OneDrive online.

What is the stupid thing that I've done? Installed google drive and set the local folder as a folder inside OneDrive, to sync the Google Drive content to OneDrive. That created a temp hidden folder. Uninstalled google drive, tried to remove that temp folder, but couldn't, so I made it visible, tried to see if I have missing permissions, renamed it successfully, tried to remove it using cmd: 

"rmdir 1
The directory is not empty."

Thinking about booting in safe mode...

What do you think of all of that?

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Have you tried changing your Microsoft account to local account? To switch to Microsoft account to local account, follow the steps below:

  1. On the search bar, type Settings
  2. Click on Accounts
  3. Click on Your email accounts
  4. Click Disconnect
  5. After clicking Disconnect. follow the online instructions.

To switch back to Microsoft Account:

  1. Type Settings on the search box present on the Taskbar, then click on Account.
  2. Click on Connect to Microsoft Account and follow the online instructions.

If the issue still persist, you may also change the file location of OneDrive folder in file explorer and check the issue. Follow the steps below:

  1. Right-click on the OneDrive icon in the notification area and then select Settings
  2. Select "Settings" and then select "Unlink OneDrive"
  3. You may follow the set up again to log in to your OneDrive App, and select a new drive or location to sync OneDrive files. You must wait for your files to download again to the new location.
  4. If you use your Microsoft Account as your user profile in Windows 10, you cannot unlink the application. You have to unlink your Microsoft account from your Windows account first.

Let us know how it goes.

Thanks.

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I unlinked the OneDrive account locally, removed the folder, but the folder tree structure remained with the only folder there being the one I couldn't delete.

Rebooted to safe mode, tried to remove the folder -> same thing.

Being an external 2TB HDD, I shut down the laptop, removed it and plugged it into another laptop. I could not delete the folder there either.

Well, this was obviously a HDD issue, so I opened CMD.exe as admin and ran "chkdsk /f /r D:"

After a few hours it finished and I was able to remove the folder. Just a logical HDD issue after all (no bad sectors on the HDD).

I reconnected the OneDrive account, it downloaded all the files and now it seems the issue is gone (no more "Processing changes").

I hope this helps.

Cheers!

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Hello. Yes I have also tried to switch to local account then back to Microsoft Account. It did not help.

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We suggest you to run the OneDriveSetup.exe and follow the on screen instructions. Then check if it would still show "Processing changes".

We're looking forward to your response.

Thanks.

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Hello. Thank you for the suggestion but this does not help either :-(

Aren't there any log files in which I could find out what the problem might be?

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Can you create another Microsoft account and see if you still have the same issues with OneDrive.

We're looking forward to your response.

Thanks.

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This is not an option I can try. With forty thousand files and 300 Gb, this will take weeks to upload to the new account.

Is there really not a way to find the files that might be causing problem in OneDrive's logs?

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