I was swindled into onedrive with the promise of unlimited storage, but now that I have the service I am evaluating keeping it. What kind of refund do I get for that year, and why are these refunds "pro-rated"? Pro-rated to when? Is it pro-rated to the amount of my service that I have left? Since you've lied to me for a year, and I purchased soon after the announcement, that would be unacceptable.
What is microsoft going to do to keep me on onedrive?
Would you consider rolling the remaining unused family accounts on my family plan into mine?
Would you consider a partial refund and allow me to keep subscribed to your 1tb family plan?