OneDrive for Mac on OSX 10.10.3 Keeps crashing on sync

My 2013 Macbook Pro has been out of commission for a couple of months (the screen was cracked). After I repaired the screen, I accidentally deleted some cache files trying to clear up hard drive space and I had to do a Time Machine back up to six months ago. Then, I downloaded and installed OSX 10.10.3. Upon doing so, OneDrive (personal) will not stay open. If I open the app, the icon will show in the Status Menu and it will sync for a little bit, but then the app will crash and the icon will disappear. I remember having a similar issue when I was running a beta version for Mac OSX 10, but this is the stable version from the App Store. Any suggestions on how to fix this? If I cannot get it to work on my Mac, I'm going to ditch OneDrive and go back to using my Dropbox account all the time.
 

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Last updated May 20, 2018 Views 11,820 Applies to:
Answer

I skipped the Unlink step, removed the app, removed the folders in Containers, and finally removed the OneDrive folder.

The new thing was using Disk Utility I did a Verify Permissions function for the drive and then a Repair Permissions function.

Then I re-installed OneDrive. It does not immediately close now and seems to be downloading from the cloud. I wish I could see more information.  But time will tell.

Thanks.

-Ric

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Answer

Hi Antonia,

We suggest that you try to restart OneDrive and Update.

To troubleshoot OneDrive for Mac, check this link.

Let us know how it goes.

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