iCloud Control Pannel Not Working on Windows 8 / Outlook 2013

Hi all,
After having spent a full day trying to remove the iCloud Control Panel 2.0 from Windows 8 (I had to manually uninstall it because it was bugging), I re-installed it. 

The Bookmarks and PhotoStream work perfectly, but when I try to activate the Mail/Calendar/Contact option with Outlook 2013, the program says it was installed incorrectly. I go ahead and repair it multiple times but it still says that I installed it incorrectly. 

This is the error log:

Subject: iCloud Setup for Outlook Error Report (v4.0.44.0) - Error: 0x80070005: 
ZebraMapiCopySession::CanCreateZebraStore: CreateMessageService failed


Help Apple improve its products by sending us diagnostic and usage information about iCloud.

By sending this message, you agree that Apple will collect and use this information as part of its support 
services and to improve its products and services. To learn more about Apple's Privacy Policy, see 
http://www.apple.com/legal/privacy.

____________________________


The iCloud Control Panel did not install properly. To repair it, you need to go to Programs and Features, select 
iCloud from the program list and click Change. When prompted, click on Repair. <a href="repair">Open 
Programs and Features…</a>

Error: 0x80070005: DataProviderRegistered
Error: 0x80070005: ZebraMapiCopySession::CanCreateZebraStore: CreateMessageService failed

____________________________

AppleOutlookDAVConfig version: 4.0.44.0
Windows version (6.2.9200): Windows 8 Professional (build 9200), 64-bit
Local app data directory test: Pass
Temp directory test: Pass
Outlook version: 15 (15.0.4128.1022), x86
Outlook location (installed): C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
MAPI location: C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL
MAPI logon succeeded
Message Stores Table:
  Outlook Data File(default), 4E495441F9BFB80100AA0037D96E0000

____________________________


Contents of C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\mapisvc.inf

[APLZODSERVICE]
PR_SERVICE_DELETE_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_SERVICE_SUPPORT_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY|SERVICE_SINGLE_COPY
PR_SERVICE_ENTRY_NAME=APLZODServiceEntry
Providers=APLZODMP
[APLZODMP]
PR_PROVIDER_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll
PR_DISPLAY_NAME=iCloud
PR_PROVIDER_DISPLAY=iCloud
PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
[Services]
APLZODSERVICE=iCloud

____________________________


Contents of C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\mapisvc.inf

<Not found>
____________________________


Contents of C:\WINDOWS\system32\mapisvc.inf

<Not found>
____________________________


Contents of c:\windows\Sysnative\mapisvc.inf

<Not found>
____________________________

HKLM\Software\Microsoft\Office\15.0\Access\Access Connectivity Engine\ISAM Formats\Outlook 9.0
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  AddIns
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  SocialConnector
    SocialProviders
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      OscAddIn.LinkedInProvider
      OscAddin.SharePointProvider
____________________________

HKCU\Software\Microsoft\Office\15.0\Common\Migration\Outlook
HKCU\Software\Microsoft\Office\15.0\Common\Toolbars\Outlook
HKCU\Software\Microsoft\Office\15.0\Outlook
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I am so frustrated because iCloud already doesn't work properly with Windows Mail 8 (SMTP Server won't send emails), and the People/Messenger apps seem to be bugged as well. Can someone figure out at least what's wrong with the Control Panel?
 

Question Info


Last updated September 10, 2016 Views 4,064 Applies to:

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Same issue for me, having all my digital life on iCloud, I think for the moment we have to be patient and wait for Apple to release new versions of iCloud Control Panel or iTunes (I hope) fully integrated and compatible with Windows 8 :)

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iCloud is not yet supported with Outlook 2013. I expect we won't see an update until after office's official release.
Diane Poremsky [Outlook MVP]
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net


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I have the same issue using Outlook 2007 ... any help with Outlook 2007 ?

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Same Problem here with Office 2010 since Update to Windows 8.

New Installation with repair ICloud Components not Working!
I deleted ICloud Completely und Reinstall it, Problem was fixed.

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Hi All,

 

The following Article from Apple resolved the issue.

http://support.apple.com/kb/TS4463

 

iCloud: Unable to open iCloud folders in Outlook after upgrading to Windows 8

 

Regards

Sandeep

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Thanks Sandeep for the post & link, but it does not seem that iCloud supports Office 2013 yet.

 

[cut & paste from the abover kb]

Symptoms

After you upgrade to Windows 8, the iCloud Control Panel 2.0 requires you to re-enter your password. When you open Outlook 2007 or 2010, you can still see your iCloud folders, but you may also see an alert message:

"The set of folders cannot be opened. The information store could not be opened."
Resolution

You will need to re-sync the iCloud data file. To re-sync the iCloud data file, follow the instructions below:

  1. Close Outlook. 
  2. Click the Windows Start button, and then choose Control Panel > User Accounts and Family Safety > Mail
  3. Select Data Files.
  4. Select iCloud from the list of accounts. Click the Settings button. Click Close. 
  5. Open Outlook to confirm that your iCloud folders are now available.

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Correct, iCloud does not support Outlook 2013 yet and probably won't until the RTM build is released to the general public - at this time, it's only available to TechNet and MSDN subscribers.

Diane Poremsky [Outlook MVP]
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net


** I don't work for Microsoft, I just volunteer here.**

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Para corregir este problema se debe hacer lo siguiente

 

Entrar a panel de control>Correo (32 bits) para 64x>Archivos de Datos

 

Despues en la pestaña de  Archivos de Datos Eliminar el que tiene nombre de iCloud.

 

Abrir de nuevo el panel de iCloud y configurar de nuevo los contactos

Con esto se habra solucionado.

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Para corregir este problema se debe hacer lo siguiente

 

Entrar a panel de control>Correo (32 bits) para 64x>Archivos de Datos

 

Despues en la pestaña de  Archivos de Datos Eliminar el que tiene nombre de iCloud.

 

Abrir de nuevo el panel de iCloud y configurar de nuevo los contactos

Con esto se habra solucionado.


from Google Translate:

To correct this problem you should do the following
Login to Control Panel> Mail (32-bit) for 64x> Data Files
After the Data Files tab Eliminate having iCloud name.
Open back panel and reconfigure iCloud contacts
This has been corrected.

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I have same issue. I have office 2010 on my win 8 Laptop
Farrokh Afzooni 1987

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