windows 10 error-0x800ccc13 can't send mail

Cant send email from Outlook since upgrading to Win 10. But will send test email from account settings. Bizarre. Any help please

I upgraded to Windows 10 yesterday and can receive emails in Outlook but can't send emails.  However, I did sendthe test e-mail successfully. Can you help please?

If you click on the window at the bottom right of the screen, click on All apps and then on the Windows System app you'll get a list which has Command Prompt at the top.   Right click on the Command Prompt and select "Run as administrator".   This will bring up the Command Prompt screen - you type sfc /scannow into the command line (note that there's a space between sfc and the slash) and hit Enter.   This will check the system files for corruption and will repair any faulty ones.   It could take a while so I suggest going for a coffee while it works it's way through.


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Last updated July 13, 2021 Views 5,590 Applies to: