IMAP settings to Outlook custom domain?

Hi,

I've just recently setup an Outlook custom domain/email with Domains.Live (southernservices.com.au).

I'm in the process of trying to configure Outlook 2011 (mac version) with this email, using IMAP.
I am using the correct IMAP settings, however when trying to send an email I get the following error:


Can I please have some help with 'authentication the user' so that I am able to send?

Further Info:
* I can receive emails fine, just sending.
* Outlook 2011 does connect securely to smtp-mail.outlook.com, just wont send.
* IMAP settings I am using are:
  • Type: IMAP
  • Incoming Server: imap-mail.outlook.com
  • Server port: 993
  • Use SSL to connect: checked
  • Outgoing Server: smtp-mail.outlook.com
  • Server port: 587
  • Override default port: checked
  • Use SSL to connect: checked
Hi,

We understand how you feel about the situation. We're sorry for the trouble this has caused you. I will be providing you a link which may help you resolve the problem. Kindly click here. For more information regarding IMAP configuration in Outlook.com please refer to this link.

Let us know if you need further assistance.

Thanks!




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Thanks for the reply.
It is working on Mac Mail.

However, I have asked for help with Microsoft Outlook 2011.
Can you please help with this?

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Hi,

I'm still having this issue?
Can I please have some help?

When setting up IMAP for Outlook 2011, I am able to receive but cannot send.
Get errors:
* 5.7.0 Must issue a STARTTLS command first
*  5.7.3 Requested action aborted; user not authenticated

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Tienes que activar la opción para enviar mensajes usando la Autenticación, usando la información del correo entrante.

Súper fácil y verás que sí es posible.

Éxitos!

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If you wish to post about Office in Spanish, please use http://answers.microsoft.com/es-es/office/forum/officeversion_other-outlook/
Brian

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Last updated July 9, 2020 Views 8,943 Applies to: