works 9 will not print in windows 8.1 using hp c4480

works 9 will not print in windows 8.1 using hp c4480. hpc4480 will print using Lotus3.1

what must I do to correct this. I have uninstalled and re-installed works9 but can not print.

thanks,

Lou

================================================
Just a guess...but maybe you need to reinstall or update
your Printer Driver:

(FWIW...it's always a good idea to create a System
Restore point before installing software or updates)

How To Create Restore Point In Windows 8.1
http://www.intowindows.com/how-to-create-restore-point-in-windows-8-1/

HP Photosmart C4480 All-in-One Printer Drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4131&lc=en&cc=us&dlc=en&sw_lang=&product=3418705

HP also has Support Forums that may be useful
http://www8.hp.com/us/en/supportforums.html

Well Volunteer J,

Good guess and I had tried that ..  didn't seem to matter as did setting Works

to Windows 8 Compatibility mode.

BUT, copying and pasting the file into a new file in Works or Lotus solved the problem

or at least worked around it!!

Thanks,

Lou

Well Volunteer J,

Good guess and I had tried that ..  didn't seem to matter as did setting Works

to Windows 8 Compatibility mode.

BUT, copying and pasting the file into a new file in Works or Lotus solved the problem

or at least worked around it!!

Thanks,

Lou

====================================================
You're welcome and thanks for the feedback.