Unable to copy/paste within Word 365 using ctrl-c and ctrl-v

Hello folks,

I recently purchased a subscription to Office 365 University and installed on a fresh Windows 7 installation.

I was able to copy and paste via the ctrl-c and ctrl-v keyboard shortcuts a day or two ago, but today it is not working.

I am able to copy and paste inside any other program, including other Office programs such as Excel.

Some hotkey combos which use the ctrl key work fine within Word, such as ctrl-w (which closes the current document), whereas other ctrl hotkey combos such as ctrl-S (save current document) do not work.

I tried rebooting, but that did not help. I also checked to see whether a task had hung a part of Word, but there were no stray Word processes in Task Manager when I was closed out of Word.

I've tried in brand new documents as well as existing ones.

I've never seen this behavior before and have been unable to locate a solution.

Any ideas?
 

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Last updated May 28, 2019 Views 8,170 Applies to:
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