Outlook 2016 (Office 365) updated yesterday - now showing duplicate email messages
My Outlook 2016 (within Office 365) was automatically updated last night. Today I'm finding that many of my email messages, including some that I have deleted (but not emptied the Deleted Items folder) are being duplicated in my inbox. Is this a known
problem and, if so, is it going to be fixed?
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To get the update now, open Outlook and click File > Office Account > UpdateOptions > Update Now.
Note After the update, Outlook
may download all email one final time. This isn't ideal, and it won’t happen in all cases, but it may be necessary to fully fix things. If this occurs and email is duplicated in your Inbox, you can use the method described in the "More Information"
section in this article (KB 3145116) to remove the duplicates.
If you're still experiencing issues after the update, please let us know.
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