Office Apps missing after upgrade to Office 2016

Hi,

Welcome to Microsoft Community and thank you for posting your query.

You may refer to the suggestions from the below article and check if it helps.

https://support.office.com/en-in/article/Can-t-find-Office-applications-in-Windows-10-Windows-8-or-Windows-7-907ce545-6ae8-459b-8d9d-de6764a635d6

If you have further questions related to this, please let us know.

Thank you.

There are some "known" issues with Office on Win 10. Take a look at these links;

http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/issues-with-office-on-windows-10/3b2cb6f2-d119-4f16-b146-70ba9e432828

We’re working to fix the issues that may come up when using your Office apps with Windows 10. 

Visit Known issues with Office and Windows 10  https://support.office.com/en-us/article/Known-issues-with-Office-and-Windows-10-28d56d84-c16c-4763-8eac-e51e05a37a16  if you are experiencing any of the following issues:

• You receive an error when opening Office files after upgrading from Windows 7 to Windows 10
• Can’t find Office applications after Windows 10 upgrade
• Error: We’re sorry, but <Office App name> has run into an error that is preventing it from working correctly
• Can’t open or save files after upgrading to windows 10
• Error: (0X8004FC12) We are sorry, something went wrong and we can’t do this for you right now. Please try again later
• How to upgrade to Windows 10 on new devices that include Office 365
• “Time to get your new Office” doesn’t allow you to upgrade your Office Mobile apps
• Error: “You don’t have permission to save in this location. Contact the administrator to obtain permission.
• Outlook Send/Receive error: 0x800CCC13 after upgrading to Windows 10
• Unable to access PST File or start Outlook after upgrading to Windows 10
• Business Contact Manager (BCM) crashes after upgrading to Windows 10
• You’re prompted to specify Internet Explorer 11 as default browser when you click a link in Outlook 2010 or Outlook 2007
• Office apps may crash when you try to open them after upgrading to Windows 10
• Can’t print after upgrading to Windows 10

Hi,

As I mentioned in post the applications are not available under All Apps.

Regards,

Keith

Hi,

I've read through the links, but still have the problem. One of the links took to me to the same page that Prabhavathi Patil suggested, but that suggests looking for them under All Apps. 

Regards,

Keith

I upgraded from Office 2016 after I upgraded my OS from Windows 7 to Windows 10. After a "successful" installation of Office 2016, I am unable to find any of the shortcuts to run the office apps.

The Search Box wasn't finding ANYTHING until I went into Task Manager and "killed Cortana". Now it will search, but still won't find any of the Office 2016 apps.

None of the linked documents above help - they all assume you can see the shortcuts under "All Apps" or find them with the search box. In my case, they appear in neither place. If I search for "Word" in the search box I can find "Microsoft Word 2010", for example, but not 2016.

I was able to search for the shortcuts in the file explorer and I see the Office 2016 icons in the following folder:

C:\ProgramData\Microsoft\Windows\Start Menu\Programs

If I click the shortcut from this folder the app runs, however I am unable to add it to the start menu or otherwise pin it somewhere useful. Do I have to wait for a software update from Microsoft in order to simply add an existing shortcut to the start menu?

The programs themselves are in  C:\Program Files (x86)\Microsoft Office\root\Office16  .For whatever reason, they don't show up when you use the search button, but you can manually pin them. Go to that directory, then right-click on the app (Word, Excel, OneNote, etc) and choose Pin to Start or Pin to Taskabr

I've no idea what Microsoft are doing releasing this half-baked upgrade. I've wasted hours faffing around with it, including 90 minutes yesterday with a so-called support person who finally decided he couldn't fix it, so gave me a phone number where I could buy some more support, despite that I have a subscription to Office 365.

Keith,

This may be the issue: 

Some Win32 apps missing from Start menu "All Programs" list and search

Apparently the Start Menu can't support more than 512 apps. This is a known bug since before the release of Windows 10 and they still don't have a fix. There is a PowerShell command in the thread above that will count the number of apps in your Start Menu. If greater than 512, that is probably the issue.

I apologize in advance as I have no valuable contribution that will assist anyone, but I am compelled to use this forum to complain. It seems like EVERY time I update MS something goes horribly wrong. My issue is similar to others -  I can see all of my Office 2016 apps in allapps except WORD.  When I go to the file location for Excel, Powerpoint, etc. - they're all there - EXCEPT Word. Search finds all sorts of garbage, including Worpad, but no WORD app... yet every time I've opened a WORD doc for the last two weeks, I have been prompted to update, so I did.  Shame on me for thinking that this particular update would be reliable considering my previous experiences with MS.

p.s. I only have 177 apps in my startup, so that is not the issue here.