Question

Q: Office 2016 opening One Note from toolbar

In Outlook 2016 I open a calendar appointment and try to click the One Note toolbar icon to take notes about the meeting.  I get an immediate crash and then outlook restarts.  No error codes.  After that point One Note will not start at all, even launching from Start.  Says it is trying to recover it's files but never starts.  I need to do a restart to get back operational.

This ONLY happens when the invite comes in from what I believe to be Lotus Notes users.  Any other external or internal meeting invites seem to work fine.  Only specific ones fail with this issue.

Thoughts?

Running Windows 10, Office 2016, Surface Pro 3



 
Question Info

Views: 263 Last updated: September 10, 2016 Applies to: