Outlook 2016 Search not Working

This problem seems to have been around for a while yet is not acknowledged by Microsoft and none of the forums yet have solutions posted that work despite it being very well communicated. As the push for O365 users to upgrade to Office 2016 is starting, this might become a big headache for many people.

It is simply that the search function does not work in Outlook 2016. It works in safe mode but not in normal mode, even with all add-ins switched off. Rebuilding the index or removing Outlook from the Windows Search service scope does not work.

If anyone has discovered a solution to this Microsoft bug - please, please post it and help put people out of their misery.

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Answer
Answer

Update 3/29

Hi everyone,

Please install the latest Office Updates, version 7870.2031, to resolve this issue.

See this article for more information and workaround, if the latest update doesn't resolve the issue.  

Outlook search stops working after updating to build 7870.2020 and higher

Anahita

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Hi,

I found out a workaround.

1. Go to "Services"(run as administrator).

2. Find a "Windows Search" service and stop it. Press right button --> Properties --> Startup type --> Disabled.

3. Now searching in outlook is working, but a little bit slower.

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Last updated May 31, 2021 Views 69,691 Applies to: