Downgrade from Office 64 bit to 32 bit

TitaChavez asked on


I have a laptop running Windows 8.1 professional, and I'm having a lot of issues with Word, when I tried to save a document it freezes up to 40 minutes trying to save it, I've been told that the Office 64 bit version has a lot of issues so I want to downgrade to the 32 bit version. How do I do this without purchasing another license? Would I loose my data?

Thank you

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The answered status icon Answer

Remove all traces of the Office installation by downloading the fixit from the following article:

saving it to your computer and then running it.

Then install Office 32-bit by logging into with your registered email address and click Install Office.

You would not have to purchase another license and it will not affect your data.  It is however always a good idea to back up your data on a regular basis and before making any significant changes to the setup of your computer.

Hope this helps,
Doug Robbins - Word MVP
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