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Downgrade from Office 64 bit to 32 bit

TitaChavez asked on

Hi,

I have a laptop running Windows 8.1 professional, and I'm having a lot of issues with Word, when I tried to save a document it freezes up to 40 minutes trying to save it, I've been told that the Office 64 bit version has a lot of issues so I want to downgrade to the 32 bit version. How do I do this without purchasing another license? Would I loose my data?

Thank you

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Remove all traces of the Office installation by downloading the fixit from the following article:

http://support.microsoft.com/kb/2739501

saving it to your computer and then running it.

Then install Office 32-bit by logging into
www.office.com/myaccount with your registered email address and click Install Office.

You would not have to purchase another license and it will not affect your data.  It is however always a good idea to back up your data on a regular basis and before making any significant changes to the setup of your computer.

Hope this helps,
Doug Robbins - Word MVP

dougrobbinsmvp@gmail.com
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