Problem importing image file in Visio 2013

I can not insert image file into Visio 2013 (INSERT > PICTURES > (any graphic formats .png, .jpg, etc). It gave me message state "Import of image file failed: '[name of the image file]'. 

Please help. 

Thank you.

 

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Last updated October 15, 2018 Views 5,897 Applies to:

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It is any and all files, regardless of type or size.

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Same issue here.  Cant copy and paste or insert any image.

Windows 7, Visio 2013 Pro.

Edit: 

To add, tried on my work PC, Windows 8 Visio 2013 Standard.  Same issue. 

Edit again:

Created a new user and it worked... I guess ill start digging in local and locallow. 

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