Root folder path change causes subfolders to disappear
I changed my account to an IMAP account at the weekend. I copied my old subfolders (which of course used to be managed in a pst file) to under my IMAP account. Everything seemed fine. The default file was now an ost file. But I noticed that the mails were
not syncing very well with the server. I could get it to sync eventually by doing lots of sends/receives and exiting Outlook but this was frustrating. I am using Outlook 2013 by the way. So I searched around and I found many people recommending setting the
"Root folder path" to Inbox in order to get the synchronisation working. I did this and then all my subfolders (not subfolders to Inbox but subfolders to the account) disappeared. So I deleted this setting but I still cannot find the old subfolders. The ost
file is a 2GB file so my old folders and mails are in there somewhere but I just can't restore them. I've tried everything in the Folder view and I've tried setting the IMAP folders by querying. I can see all the folders there. I can also see the folders on
the service providers web interface to my account (although they are all empty) but I can't find a way to retrieve the folders from the ost file. Can anyone help ? Thanks.
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