Running Outlook 2013 with IMAP email account on Windows 8.1.
I have previously used Outlook 2010 with no problems (on a Windows 7 system), however now Outlook 2013 fails to synchronise the 'read' status of emails. For example, if I read an email from this account on webmail or via another device (e.g. smartphone), Outlook 2013 still shows the email as unread.
This error only occurs in Outlook 2013. Windows Mail app and all other devices' email clients (e.g. iOS) update the read/unread status correctly.
The is clearly quite problematic and makes it very difficult to keep track of emails in Outlook 2013. Please help, no email rules have been set up in Outlook 2013. I have been unable to find any thread that deals with this issue, although I can't be the only one!