Running Outlook 2013 on my new Windows 8 Pro laptop, but I cannot get a sound to play when the new mail arrives.
The check box is ticked within 'Options - Mail - Message Arrival'
I also have configured Windows to play a sound - 'Sounds - Program Events (Desktop Mail Notification)'
But still when a new email arrives no sound is played. I receive the pop up notification and also the envelope in the toolbar but no sound.