Inbox folder is missing on IMAP accounts after upgrade on 13 Nov 2013

On two of my IMAP email accounts, the Inbox has disappeared.

I can see the Sent, Draft, Junk folders but not the Inbox.
This happened after the MS Windows Office update yesterday, 13 Nov 2013.

I have removed and recreated the accounts. 
I have called my service provider.
I have searched on the internet.
I have found no answer or solutions.

I can view my Inbox on webmail, via a Mac, on my iPhone and iPad.

Can anyone help me with this problem?

Tess
 

Question Info


Last updated December 13, 2018 Views 3,593 Applies to:
Answer
BigheadTRM asked on

Found on another post, don't remember where, but it worked.

FILE - Account Settings - Account Settings - Change - More Settings - Advanced

Where it says Folders - Root folder path:
Enter: inbox

5 people were helped by this reply

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