Thank you for posting in Microsoft Community.
Since you are using an Exchange account, you may also post the question in the TechNet forums for better suggestions. Click on the link below to post your issue in TechNet.
If you need further help with other Office related issues let us know and we will be glad to assist you.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.