Send to Onenote tool not working properly

Hi, 

I have been using the send to onenote tool lately, mainly from powerpoint, but now it has randomly stopped.  It still works fine in internet explorer and chrome, except i never need it for them.

I am having the same problem on both my desktop and surface pro running windows 8.1 with office 2013 university.

Using the print to onenote option;

this does not work at all and hasnt for a long time, after selecting print to onenote i get the following window:

"We found a problem with your printer setup and couldn't print.

Try one of these steps:

Check that your printer is online

Try printing a test page

reinstall the printer driver"

I have tried reinstalling the send to onenote driver 15 and it doesnt change anything, also doing the listed steps doesnt fix it.

I mainly use the Send to Onenote tool.

this option sometimes works on my surface, never on my desktop.

On my surface; after restarting it works once, after which the send to onenote option is greyed out. it is always greyed out on my desktop for all office programs.

sometimes i can click Screen clipping, take a clipping, cancel the copy, then after which the send to onenote option works, this doesnt work for long.

looking at the add-ins for the office programs the send to onenote option is listed inactive, with no way of setting it as active, i tried removing the add-in and adding it again but did nothing.

I also tried disabling my antivirus but that did not work.

I have tried reinstalling office but the problem persists immediately again, a clean windows reinstallation didnt work either. 

Is there anything I can do to fix this??

Cheers

Answer
Answer

I see that you've tried all the possible steps. delete office following manual steps, reinstall it and

check if it works


http://answers.microsoft.com/en-us/office/forum/office_2013_release-onenote/send-to-onenote-2013-printer-not-working/9713f5db-79a8-4ef0-b284-6fc3eb4e8256

Unemployed: Involuntarily leisured

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Last updated September 30, 2021 Views 1,345 Applies to: