Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4”and now Error Code 30175-4

Office 2013 error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error Code 30088-4” I followed some advise and managed to uninstall Office only to try and install it to get the same error message with error code 30175-4. Phoned Microsoft twice only to be placed on hold for 40 min. Has anyone come across the same problem? if so, how did you resolve it?
 

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Last updated March 23, 2018 Views 1,468 Applies to:
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Answer

Hello Albert,

Sorry for the inconvenience caused with Office 2013 suite and having difficulty in trying to reach Microsoft Customer support. Microsoft would definitely appreciate customer’s feedback and work on it.

Follow the suggestions provided by ‘Naman R’ in the thread link mentioned below and check if that helps to resolve the issue:

http://answers.microsoft.com/en-us/office/forum/office_365hp-office_install/office-365-home-premiumuniversity-error-message/45a43e45-d31b-4791-b0b2-3ab2520a877e?tm=1395347372719

If the issue still persists, then you may follow the steps provided in the article below which provides troubleshooting steps for the Office 2013 installation failures:

 

http://support.microsoft.com/kb/2822317

For further queries, reply and we are happy to assist.

Thank you.

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