Question

Q: error code 1084-16 This thread is locked from future replies

Error code when trying to reinstall

Answer

A:

Hello Maryann,

Thank you for posting your query in Microsoft Office Community.

Please provide additional information to help you better.

1) Why are you trying to re-install the Office suite?

2) Did you first try uninstalling the existing Office installation and then try re-installing it?

If you're unable to uninstall the existing Office suite, I suggest you to
run 'Fix it' from the following article to remove the traces of Office and then try re-installing it.
http://support.microsoft.com/kb/2739501

Note: Save the ‘Fix it’ before running it if you’re working on a 64 bit Windows.

You may also refer to the following KB article which discusses about common Office installation issues and see if it helps:
http://support.microsoft.com/kb/2822317

Hope the above information helps. Try the suggestion and let me know the result at your earliest convenience.

Thank you.

Did this solve your problem?

Sorry this didn't help.



 
Question Info

Views: 2033 Last updated: December 19, 2017 Applies to: