excel 365 2013 Format cells command not responding

When I right click and try opening the Format Cells command, nothing happens except delays and a message that Excel is not responding.  After a while excel stabilizes but does nothing and the Format Cells Command window does not fully load, but I can close it.  Once closed, it reopens instantaneously and works with no problems.   Anyone with same issue? What is the problem and solution to the non responsiveness?

Hi Greg,

 

Thank you for contacting Microsoft Office Community and We will be glad to assist you with your concern. It looks like there might be a conflict or corrupt installation files.

 

Let us follow the steps and verify the results.

 

Method 1:
Try opening Excel in safe mode and check. Follow the steps:
1. Click on Start ->All Programs.
2. Go to Accessories -> Click on RUN.
3. Type Excel /safe (leave a space after Excel) -> Click OK.

 

If Excel safe works, then follow the steps disable the add-ins:
1. Click on File -> Go to Options.
2. Click on Add-ins -> select an add-in type ->Click Go
3.Uncheck the Add-ins to disable -> Click OK.

 

Method 2:
If that does not help, then this issue may occur if there are any Excel template present in the Excel Startup folder.

Let’s start with clearing these files. Follow these steps:
C:\Program Files\Microsoft Office\Office15\XLStart
C:\Users\User Name\AppData\Roaming\Microsoft\Excel\XLSTART

 

Note: Take a backup of files before deleting the files.

 

Method 3:
If the issue persists, you may repair Office 2013 application and check:
http://office.microsoft.com/en-us/powerpoint-help/repair-office-programs-HA010357402.aspx

 

I hope the steps provided fixes the issue. If not reply and we will be glad to assist you further.

 

Thank You

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I have had this error and resolved it by doing the following

Removing the default printer from selection and it resolved the issue

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This does not sort my issue.I am using Excel 2013 and the moment I click on font color the excel hangs forever and has to kill the same from task manager.I have tried above steps but no luck.Kindly suggest.I have seen this issues in more then 2 laptops

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I have had this error and resolved it by doing the following

Removing the default printer from selection and it resolved the issue

Yes it appears if you have a network printer as default that is not currently available that it blows up excel when doing formatting... Shame.   Anyway defaulted my adobe acrobat printer and all is good.

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Removed the Brother Network Printer and it did not resolve my issue. Still getting a Not Responding when I open an XLS file and try to work on it.

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Last updated July 1, 2020 Views 3,555 Applies to: