Word 2010 64 bit crash whenever open a doc or docx

I have Office 2010 Professional 64 bit SP1. It was working fine but suddenly I am unable to open any doc or docx files.
Completed all the windows update.
Excel, Powerpoint and Outlook are working fine.

I can launch the Word with blank documents without any problem and I can save any documents created.
But it will crash if I tried to open the docx file.

When opening a file, a pop up windows showing
 "Microsoft word has stopped working. 
Windows is checking for a solution to the problem..." [Cancel]

Then it will change to 
"Microsoft Word is trying to recover you information.....
This might take several minutes." [Cancel]
<-- This appear like 0.1 second

Then another pop up showing
"Microsoft Word has stopped working. 
A problem caused the program to stopped working correctly. Windows will close the program and notify you if a solution is available." [Close program]

Restart the notebook - no go
I tried to moved the files to different folders - no go
Disable all the Add-ins - no go
rename the normal.dot - no go

Any help will be appreciated.
Answer
Answer
After spending so many days troubleshooting, removing drivers and what not.....stupid me..

The easier thing to do is go to User Accounts-> Change User Account Control Settings -->Set the notch to lowest->Restart System->Start MS Word-> Goto COM Add-ins -> Remove "Send to Bluetooth"--> Re-set the UAC->Restart System

Everything run perfectly now.

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Last updated October 5, 2021 Views 22,735 Applies to: