Problem print A4 paper from Word 2010

Hi,

I run Windows 7 with Office 2010 on it. I can't print A4 from Word 2010 to a HP printer. I have another Windows XP with Office 2007 installed. I am able to print A4 paper from Word 2007 to the same printer. I tested to print Adobe PDF file on the computer which has Office 2010 on it. It is OK to print to A4. So it is just Word 2010, Excel 2010 cannot print A4 paper. What could be the problem?

Any help will be highly appreciated!

Thanks in advance!

Grace
 

Question Info


Last updated July 28, 2019 Views 6,152 Applies to:
Answer
Answer
If the document itself is meant to be A4, then A4 should be selected on the Paper tab of Page Setup for that document, and you should not have to use any scaling in the Print dialog. Go to File | Options | Advanced: Print and clear the check box for "Scale content for A4 or 8. 5 x 11" paper sizes" (many users report that this option does not do what is intended).
Microsoft MVP (Word) since 1999
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