Unable to link past email messages in BCM

I am using Office 2010 with Business Contact Manager and I am a new user of the latter. I run Window 7 (64bit), Office is 32-bit. I am using a Dutch language vesrion, so maybe my references to certain menu items are not 100% correct.

Starting to play with BCM I was unable to link my aloder messages automatically to a business contact. I used the backstage, File/Link and Track button. It first gives me an error message saying something like "Your action could not be completed by BCM, please try again."

When I click OK, I get the "Manage Link and Track" form, but it is completely empty, both the email and folder tabs. A link to a screenshot of both these messages is on https://skydrive.live.com/redir?resid=202A84E25197306A!823&authkey=!ANV2wJKwbjG_Z2g

Any Ideas??

Rgrds,

Jos
 

Question Info


Last updated December 9, 2017 Views 148 Applies to:
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Answer

Thank you for getting back to us.

Since the issue occurs in Outlook when connected with Exchange online Account, it would be best if you post the query in Outlook IT PRO for further assistance:

http://social.technet.microsoft.com/Forums/en-US/outlook/threads

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