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Q: Outlook mail Follow-up flag options are missing This thread is locked from future replies

In Outlook 2010, I am trying to flag a message in the folder pane.  When I click on the Follow-up button (Home tab/Tags group), there are no options for this week, next week, add reminder,etc. as there were in Outlook 2007.  Can't find any options that would control this. Any ideas?    


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Sounds like you are using an IMAP account - the options are limited for imap because not all servers support the extra properties added by flags (and categories).
Diane Poremsky [Outlook MVP]
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net

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Found a workaround that isn't extremely elegant but it basically gets the job done.

  • First, create a Quick Step.
  • On the Home tab, in the Quick Steps group, click on Create New.
  • In the Choose an Action drop-down, click Create a task with attachment.
  • You can choose to create a shortcut key (at the bottom of the dialog box) if you'd like.
  • Once the Quick Step is created, it appears as "Create a task with attachment" in the Quick Step group on the Home tab for quick click-ability.  Click it from an email and it brings up a task with the email attached.
  • The flags in the task window have all of the usual options (Tomorrow, Next Week, Custom, etc.) and reminders can be set.
  • Later, when the reminder pops up, double clicking on the email attached to the task opens the particular email

I'm glad to have a way to quickly correlate an email with reminders.  Hopefully this helps others.
Disclaimer: I am a fledgling in the database world yet try to help with creativity if not efficiency

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Thanks so much for figuring this out. If MS cared a whit about users, they would have provided this functionality.But no evidence of that.

Tip: use Create Task from Text of Message - then the task has the info from the message that you want.

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Yea, this seems to be a casualty of using IMAP.  For an easier fix, just drag the email into a folder under "personal folders."  Then you will be allowed to add alerts to flagged emails. 

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Or drag it to tasks - that way the original stays in the imap folders.
Diane Poremsky [Outlook MVP]
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net

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Thanks so much for that work around.  I was pulling my hair out trying to figure how to get the flags working.

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Ah,, but dragging an e-mail from an IMAP server to the tasks area still does not allow you to pick anything other than the glaring red for a task due today.  So far, it appears that the only viable alternative is the workaround offered MMegan.  Thanks for your assistance young lady.

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If you drag it a folder in a Personal Folders file, you'll have all the flag options. Only the folders in the IMAP data file are limited to flag on/flag off.

Diane Poremsky [Outlook MVP]
Outlook Resources: https://www.slipstick.com
https://www.outlook-tips.net

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Thank you for this tip.

I have tried it and it works smoothly.  It's not the flag option but it does accomplish what's missing in Outlook 2013 as I am a frequent user of flag reminders.

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Thank you took me two tries only because I didn't quite interpret your instructions correctly  but worked for me too.  Yeah.........

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Views: 25,751 Last updated: April 26, 2018 Applies to: