IMAP Problems

Hi Barry,

Ensure the Server settings for the email account setup is correct.

You may need to contact the Email Service Provider in order to get the proper server settings, re configure it on Outlook.

You may also try logging into the email account through a webmail using a browser to check if the password works.

Let us know the results for further assistance.

Thank you.

Me too...

IMAP4rev1 Server logging out
Protocol: IMAP
Server: mail.btinternet.com
Port: 993
Error Code: 0x800CCCDD

Dialogue says I should contact my email service provider or ISP if I keep seeing the message. Well, it's been showing ever since I installed the programme (Office 2014).

Some support would be appreciated.

Should I check the SPA required box on the account settings page?

The account is obviously active as I am sending and receiving mail; however, it will not stay open for any length of time. This means that my folders cannot be sync'd and that the send/receive dialogue is always showing an error...

This does seem to be an outlook issue, which I didn't have with my old Office 2010.

The bluetooth add-in has been disabled by the programme because it doesn't work properly.

Frankly, this release seems quite buggy, hardly the quality of software I've come to expect of MS. Standards slipping?

I've ditched outlook now and am using Thunderbird. Can't see me going back to Micros**t until they provide decent support for this 'Swiss cheese' piece of software.

Why no action from them?

I just started having the exact same issue with Yahoo account (IMAP) that I've had no issues with for a year (since I set it up).

I found another thread specific to Yahoo! where they made it sound like I might have a dangerous email somewhere that the server was shutting off the connection, so I went in and deleted junk, bulk, and emptied trash, but no success.

What the heck, Microsoft staff?  Please tell us how to fix the dang thing!!  I changed ports to the other one, no luck.  This just started this week.

Help us out, man!!