I cannot highlight text in Microsoft Outlook 2010 e-mails, and copy/paste to the body of another e-mail. What is wrong?

I used to use Outlook Express 2007.  I just got a new computer in October, and now I find that I cannot highlight words, or e-mail addresses that I would like to copy and use for other e-mails.  How can I fix this?  It is very inconvenient, and the old Outlook allowed this function.  When I run my mouse over the words I want to copy, I get the "hand" icon, like that you see when you try to copy PDF files.  Text does not highlight.  I have tried keyboard command "Ctrl C" and this does not work either.
 

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Last updated April 6, 2020 Views 57,753 Applies to:
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Does the cursor look like a hand? IF so, click with it in the email body and then hit the ESC button...let me know if that works

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