FAQ: OneNote Mobile for Android (now available!)
See our blog post for more details.
I cannot install OneNote Mobile for Android?
OneNote Mobile for Android requires Android version 2.3 or higher. You can check your version of Android in settings and make sure you are up-to-date. OneNote Mobile for Android will not work on older versions of Android. It is currently only available on the Android Marketplace.
Is OneNote Mobile for Android available in my location?
OneNote Mobile for Android is available in the following markets:
Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Finland, France, Germany, Greece, Guatemala, Honduras, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Jamaica, Korea, Luxembourg, Mexico, Netherlands, New Zealand, Nicaragua, Niger, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Trinidad and Tobago, Turkey, United Kingdom, United States, Uruguay, and Venezuela.
Where is <my favorite feature>? When will it be added?
Since we use the app, too, we want it to be as awesome as possible. We listen to all feedback and consider it for future releases. Your feedback helps us know which features are most important to you. However, for a variety of reasons we cannot discuss planned features, their priorities, or the dates that we expect these features to be released.
Why can't I see all of my content in OneNote Mobile for Android?
The current release supports text, images, checkboxes, bulleted lists, and table rendering. Other content types (including ink and math equations) are not yet supported. We prioritized support for different types of content based on the top needs of most mobile users. We will continue to evaluate and prioritize additional content types for future releases.
Why are my notes going to the "Personal (Web)" notebook, and why is it needed?
The current OneNote Mobile for iPhone app needs this notebook to exist to synchronize the "Unfiled Notes" section. There is currently no way to change the location of "Unfiled Notes" in OneNote Mobile for iPhone. Do not delete this notebook (you'll see it show up again if you do). If you prefer to have all of your notes in one notebook, we recommend using the "Personal (Web)" notebook. You can open this notebook on the OneNote PC client from the http://www.skydrive.com site. Open the "Personal (Web)" notebook in the web app and then click "Open in OneNote". From now on, you will be able to see your notes from the PC client.
Why am I asked to upgrade?
The free download of OneNote Mobile can be used to sync up to 500 notes with your device. If you choose not to upgrade to the unlimited version, you can still view, sync, and delete any of your existing notes even after you've reached the 500 notes limit. However, you will no longer be able to edit your notes or create new ones on your Android device.