Word and Outlook 2010 slow to open

Hi,

I have Office 2010 professional plus 32 bit edition on Vista Business 32 bit edition and have used for several months.

About 3 weeks ago a new problem started. Word and Outlook take a long time to open.  Word does not open at all for close to a minute, while Outlook will open.  However when trying to access an email in Outlook, it takes a long time.  Once they are "active", they both appear to work fine.  It appears to be only at startup.

I have researched the web and Microsoft database.  I have tried to use the Microsoft diagnostics utilities (which says nothing is wrong) and I have searched these forums.

I have opened them in Safemode and conducted a clean boot.

However the problem still persists.  Can anybody help?

Sincerely,

Mr. T.

 

Question Info


Last updated July 4, 2019 Views 6,638 Applies to:
Answer
Answer

What is the size of outlook data file?

Did you try performing Scan PST?

Try performing the Scan PST and check if this helps:

http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA010354964.aspx?CTT=1

Follow the instructions in the following link and check if this helps to resolve the issue with word 2010:

http://support.microsoft.com/kb/921541

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