Question

Q: October Microsoft patches crashing Word/Excel if documents opened from SharePoint

We have a number of customers, who after having the October 2015 patches loaded (Win 7/Office 2010), experience crashes in Word and Excel if those documents are opened from SharePoint (2010).  Are there any known or, otherwise, reported issues that others are experiencing?

Answer

A:

We found the issue and it is KB3055034.  This will break Word/Excel.  If you remove it, you're back in business. 

Fortunately, we found the below link.

https://community.spiceworks.com/topic/1236093-kb3055034-breaks-opening-office-files-directly-from-sharepoint

Did this resolve your issue?

Sorry this didn't help.

Answer

A:

To help others, I will add that we are NTLM on SharePoint.  We noticed that authentication was also impacted (it often didn't work...just kept re-prompting you).  Perhaps that's part of the equation.

Did this resolve your issue?

Sorry this didn't help.



 
Question Info

Views: 37 Last updated: September 10, 2016 Applies to: