Error 1321 etup cannot modify the file

I get an Error of 1321 Setup cannot modify the file (C:\ProgramData\Microsoft\Office|MYSharePoint.ico) when repairing Microsoft office 2010 to get it to work
 

Question Info


Last updated August 16, 2019 Views 7,025 Applies to:

Hi Aisha,

 

Welcome to Microsoft community and thanks for posting the question.

 

As per the description provided, it looks like you are having issues while repairing Microsoft Office 2010.

I will assist you with Office error 1321.

 

1) Which edition of Office do you use (Office Home and Student 2010, Office Home and Business 2010, Office Professional 2010)?

 

2) Was Office 2010 preinstalled on the computer or did you purchase and install a retail copy of Office 2010?

 

Stop Office 2010 repair on the computer and browse to the following location:

C:\ProgramData\Microsoft\Office|MYSharePoint.ico

 

·  Right-click on the MYSharePoint.ico, and then click Properties

·  On the property window, click Security tab

·  Click on Edit on the right side

·  Click on Add and type Everyone and click on OK

·  Check the box Full control , Allow.

·  Click Apply and OK.

Then try to run the repair and check if the repair completes.

 

I hope this helps. If you need any further information, you can always reply and I’ll be happy to help you.

 

Thank you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It is Office University 2010. Purchased to install. I am going to do the steps you suggested and will let u know. Thank you for the suggestions.  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.