I need to remove word 2007 and 2010 and it wont let me. keep getting error code1310

I just purchased a new Office Home and Student 2010.

I need to remove 2 old versions of microsoft word 2007 and 2010.  I can't and get error 1310.

 

Help!!!!

 

Question Info


Last updated November 27, 2017 Views 1,671 Applies to:
Answer
Answer

Here is a standard fix for the 1310 error:

1305 / 1307 / 1310 / 1321 / 2203 / "Error writing to file …" error message when you install Office 2000 - http://support.microsoft.com/kb/296175

 

Here are several alternate techniques for uninstalling office:

Also uninstall Office Trial editions and any other Office-related programs such as "Office Activation Assistant" and any Office Viewer programs from the Programs applet in Control Panel. But you don't have to uninstall Office Starter if you have it. Then make sure to reboot after completing repair or uninstall.

or

FIXIT uninstall tools for Office 2003, 2007 or 2010 suites (including starter) if you cannot uninstall it from Control Panel http://support.microsoft.com/kb/290301  (no %temp%)

·Note: if  uninstall of Click to Run Starter does not work:

·Start run window: <Win R>

·Start Services dialog: services.msc

·Locate ‘Client Virtualization”

·Right click, select Properties.

·Set Startup type to disabled and Stop the service.

·Repeat Fixit from KB 290301

 

Fixit- How do I uninstall the 2007 Office suites if I cannot uninstall it by using the "Add or Remove Programs" feature? - http://support.microsoft.com/kb/971179

 

FIXIT- Cannot Un / Install a Program in Windows - http://www.askvg.com/fix-cannot-uninstall-a-program-or-cannot-install-new-programs-in-windows/ 

 

Manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature - http://support.microsoft.com/kb/928218 (%temp%)

For 2010 clean up procedure remains the same, just have to make some number substations:

Change all references to Office suites:
Office 2002 = Office 10.0
Office 2003 = Office 11.0
Office 2007 = Office 12.0
Office 2010 = Office 14.0

The best way to clean the  %temp% folder is after a reboot, so if you are planning to reboot, hold off on that step or repeat the %temp% cleanup after reboot

·open the run window:  <win>< R>   (or the Start Menu search window)

·type %temp%,

·press <ENTER>,

·Windows Explorer opens in the TEMP folder

·Select all files: <CTL> <A>

·<Delete>

·For any files in use, just SKIP them

·For Windows XP and Windows Server 2003, click Start, click Run, type %AllUsersprofile%\Application Data\Microsoft\Office\Data, and then click OK.

 

Completely Uninstall / Remove a Software Program in Windows without using 3rd Party Software http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/

 

2 Additional Tools to uninstall Office - http://www.associatedcontent.com/article/7809800/how_to_completely_remove_the_microsoft.html?cat=15

 

if 290301 doesn’t work, Google and download the old MS Cleanup tool msicuu2.exe

 

Try a 3rd party freeware tool like Revo Uninstaller -  http://www.worldstart.com/revo-uninstaller/print/ http://www.revouninstaller.com/revo_uninstaller_free_download.html

 

Finally - Boot into Unix Live CD - http://ask-leo.com/how_do_i_uninstall_this_program_from_a_used_machine.html?awt_l=Dn3ml&awt_m=1ZNETYWJsZdfbL

 

.
A bus station is where a bus stops.
A train station is where a train stops.
On my desk, I have a Windows work station …
.
¯\_(ツ)_/¯
.

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Answer
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Unregister and reregister Windows Installer. To do this, follow these steps:
Click Start, > All Programs > accessories and then click Run.
In the Open box, type msiexec /unreg, and then press ENTER.
Click Start, and then click Run.
In the Open box, type msiexec /regserver, and then press ENTER
Now try to install Office and check.
If this does not help then try to restart your computer in Windows clean boot mode.
 
 
Click on the link below to know how to start computer in clean boot and then try to uninstall.
 
 
Uninstall any previous office suites installed on the machine by running the Fix it in the KB article mentioned below and then reinstall Office 2010

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