Outlook 2007 error message" username and password does not match......please enter your full email address."

I changed my gmail password and corrected it in outlook and started to receive the error message that "username and password does not match ... please enter your full email address."  I have deleted the gmail account and I still receive error message.  
 

Question Info


Last updated January 31, 2018 Views 273 Applies to:
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Answer

Hi,

Thank you for choosing Microsoft Community. Based on the description you are facing issue with the ‘invalid user name and password' prompt in Outlook.

 

Let me help you in resolving this issue. Please provide me more information to help you better.

 

1. How many email accounts are configured in Outlook?

 

2. In case you have multiple email accounts configured in Outlook, does all the email accounts results in this error message or it is with a specific email account?

 

Ensure you have correctly entered the settings. If the issue persists, remove the email account (s) and re-add them with the right settings and verify the results.

 

Refer to this link for more information on how to add or remove an e-mail account in Outlook 2007.

 

I hope this helps you in resolving this issue with the Outlook. In case you need any assistance with this issue or with other Office applications, reply to us and we will be glad to assist you.

 

Thank you.

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