Cannot open your default e-mail folders. The information store could not be opened.

I am using Outlook 2007 trying to connect to Exchange 2007. I am just setting this up remotely. And I get this error. Cannot open your default e-mail folders. The information store could not be opened. I have tried the RPC registry key, which I had to add and safe mode.
 

Question Info


Last updated September 14, 2018 Views 63,610 Applies to:
Answer

Usually this error occurs when Outlook is running in Compatibility mode.

 

Go to the location,

In 32 bit Operating system,

C:\Program Files\Microsoft Office\Office 12\Outlook.exe

In 64 bit Operating system,

C:\Program Files (x86)\Microsoft Office\Office 12\Outlook.exe

 

Right click on Outlook.exe> Properties.

Click on Compatibility tab, uncheck the box ‘Run this program in compatibility mode’.

Click on Apply and click on ok.

Try to open Outlook and check.

 

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