Question

Q: Zune PC software intallation error - (0x80004005)

Every time I open the Zune software I am prompted to update.
However when I try to install I get the following message:

Installation Failed
'Setup must stop because the required package 'Zune' didn't install.
Error code: 0x80004005
http://go.microsoft.com/fwlink/?LinkID=101253

There are untrusted third party solutions. Can Microsoft please provide a fix?

Answer

A:

I had the same install and uninstall issue (0x80004005). I resolved the issue by manually deleting the Zune firewall rules in the Windows Firewall and then performing uninstall/install. I am running Windows 7 (x64). I used the Windows Firewall with Advanced Security tool in Adminstrative Tools to delete all inbound and outbound firewall rules for Zune components. Hope this helps.

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Question Info

Views: 2,154 Last updated: May 5, 2017 Applies to: