Q: Zune PC software intallation error - (0x80004005)

Every time I open the Zune software I am prompted to update.
However when I try to install I get the following message:

Installation Failed
'Setup must stop because the required package 'Zune' didn't install.
Error code: 0x80004005

There are untrusted third party solutions. Can Microsoft please provide a fix?



I had the same install and uninstall issue (0x80004005). I resolved the issue by manually deleting the Zune firewall rules in the Windows Firewall and then performing uninstall/install. I am running Windows 7 (x64). I used the Windows Firewall with Advanced Security tool in Adminstrative Tools to delete all inbound and outbound firewall rules for Zune components. Hope this helps.

Did this solve your problem?

Sorry this didn't help.

Question Info

Views: 2,154 Last updated: May 5, 2017 Applies to: