Zune error code C00D133C (80190194)

I received a used Zune MP3 Player from a friend, we sat down and reset the Zune. I got a Microsoft account but when I try to buy music, it tells me to sign in, then it tells me to provide necessary information to customize my zune account. When I click "next", it says "Sign-up error" error code C00D133C (80190194). I am connected to the internet, and I'm just getting frustrated.
 

Question Info


Last updated November 17, 2018 Views 11,634 Applies to:
Answer
Hey there,

Could you try updating your account in a different web brouser to see if that works?

Meanwhile, I will find out more about this issue with Xbox Music

Regards
Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

84 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.