Zune error code C00D133C (80190194)

I received a used Zune MP3 Player from a friend, we sat down and reset the Zune. I got a Microsoft account but when I try to buy music, it tells me to sign in, then it tells me to provide necessary information to customize my zune account. When I click "next", it says "Sign-up error" error code C00D133C (80190194). I am connected to the internet, and I'm just getting frustrated.

Question Info

Last updated November 17, 2018 Views 11,634 Applies to:
Hey there,

Could you try updating your account in a different web brouser to see if that works?

Meanwhile, I will find out more about this issue with Xbox Music

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

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