As the title states I have Xbox Music pass on my windows 8.1 laptop and have been using Xbox music app for about 3 months now. The app is good, albeit missing some useful functionalities. However, the last couple of weeks I have noticed some issues. The performance being slow yet the resources on my computer bountiful. In addition, I have been having a sign-in issue every couple of days and I can't seem to determine the reason why but suspect one possibility.
From time to time when I open the app it keeps attempting to sign-in. In the top right corner the typical notification will pop-up showing that it is attempting to sign-in, then it will disappear for a split second only to pop-up again in an attempt again and repeat. The app never will sign in rendering my music pass unusable and the explore feature alerting me that the service is temporarily not available. At first I thought this was a server issue on Microsoft's end. However, when switching to another user account on my laptop I am able to sign in just fine using the same sing-in credentials.
Now, given this I am now suspecting that this has everything to do with the multiple user accounts on the laptop affecting the sign-in. If it is the case that only one user can be logged in at a time this has potential to make sense. Is it the case the only one user can be logged on at one time even if logging in from the same laptop under a different user account. If that is so it is quite frustrating.
Can anyone confirm that this is in fact the case.