Q: Error C00D11CD (C00D1189) when trying to sync Music or Video This thread is locked from future replies



I have a problem with my Zune and my Windows Phone 7 (HTC Trophy 7).

When I try to sync Music or Videos, some of the files dont get synced.

They stay on the list "Not added to the Phone" with a yellow question mark left to the filename, when you click on it it shows a message "cant sync - unknown error occured" with the error code "C00D11CD (C00D1189)".

I already reinstalled Zune and reset my WP7.

The Music is a CD I ripped to wma and the video is a video I encoded myself so it cant be a DRM problem.

The properties of the Files also say that there is no DRM.

Anyone know where the Error is?


Thanks :)



Hello Drunkendo

You might find more information about this issue in this link:

Let me know if this helps you.


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Question Info

Views: 2,126 Last updated: March 18, 2018 Applies to: