Issue of Groove Music Crashing

The same problem as: This article.
"Groove Music App crashes after few seconds, when started"
By this user: Cefizelj'

I don't think this is causes the windows update just to crash the singular application.
Or can i delete the previous update.
I don't know what to fix.

i might use vlc temporary, if fixed i use groove now if ok.

Hi Weirdwasadopted,

Thanks for your post in Microsoft Community.

I understand you are having issues with groove music crashing.

I noticed there are some solutions in the first post you referenced, have you used any of these? Among them it may be faster to reset and reinstall Groove.

This software has fewer troubleshooting methods, and several solutions provided by Microsoft's official site do not seem to be very suitable for your problem.

Troubleshoot Groove player in Windows 10 (microsoft.com)

If none of the above solutions (including the reset mentioned in the post you referenced) solved your problem, I suggest you try an overwrite install of your Windows. You can click here to download Windows 10 and follow the instructions for an overlay installation.

This process will not affect your data and programs. This is not a reinstallation and reset of the system, but a repair process. It won't waste you a lot of time.

Please feel free to let me know how it goes.

Kirk | Microsoft Community Support Specialist

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Hi, Sorry for late response.

Here is the result that i ran troubleshooting:
Image
The result has the same problem that i had "Hanging or crashing apps",
But unfortunately the troubleshooting does not fix though.

Thanks.

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Last updated April 23, 2025 Views 113 Applies to: