Is fai.music.metaservices.microsoft.com down for good?

  Does anyone know if this website is down temporarily or if Microsoft has permanently disabled it? It has been down since last Friday June 7, 2019

Thanks for any information anyone can provide on this. Without this service up and running Windows Media Player has become practically worthless as it can't recognize CDs or album info.

 

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Last updated November 15, 2019 Views 7,285 Applies to:
Hello PERSON NAME,
I am Matt, an Independent Advisor and a specialist technician. I would like to assist you with this and hopefully I can help you to resolve this issue promptly.

While I can't answer that question directly, while researching I came across this thread which has many people in the same situation, more so in the last few pages. I know it doesn't help but it may be a good thread to keep an eye on. https://answers.microsoft.com/en-us/windows/for...

If I come across a solution I will be sure to pop it in here for you.

Kind Regards,
Matt Horsley
Independent Advisor

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I think I just answered my own question. Yes it is down for good. I have found an article on a website (Ghacks.net) that sheds more light on this situation. I think this will answer all further questions why it is down. This is another bad decision by Microsoft for many of it's loyal customers. The article is pasted here;

Changes to Windows Media Center and Player Metadata service

by Martin Brinkmann on January 27, 2019 in Music and VideoWindows -

Microsoft revealed plans on Friday to turn off the metadata service for certain media product and operating system combinations.

The company maintains two media products right now that ship with various versions of the Windows operating system; Windows Media Center, only available in Windows 7 and Windows 8.1, and Windows Media Player, available in all supported versions of Windows.

Both programs may use the metadata service to retrieve information about media from Microsoft servers. If a song is playing, the metadata service might retrieve the title, artist or genre of the song, or cover art. Movie and TV show metadata may include actor and director names, or genre.

Microsoft plans to shut down the metadata service for Windows Media Center entirely. The company did not include Windows Media Center in Windows 10 (but you may get it to install), which it released in 2015, and it was clear right then and there that the multimedia player would be on its way out.

Windows 7 users who run Windows Media Player will also have to do without the metadata service; Microsoft will shut down the service for Windows Media Player running on Windows 7 going forward but not for Windows Media Player running on Windows 8, 8.1 or 10.

The following table highlights how different operating systems are affected.

Windows Media version Operating system Affected by this change?
Windows Media Center
Windows 8.1 Yes
Windows 8 Yes
Windows 7 Yes
Windows Media Player
Windows 10 No
Windows 8.1 No
Windows 8 No
Windows 7 Yes

Microsoft notes that existing metadata will remain available in the player (metadata that was downloaded already) and that the termination won't affect primary features of either media player. Some features, those that rely on metadata, may be affected, however.

Why is Microsoft making the change?

According to Microsoft, the decision was made based on customer feedback and usage data.

After looking at customer feedback and usage data, Microsoft decided to discontinue this service. This means that new metadata won’t be updated on media players that are installed on your Windows device.

Closing Words

Windows customers who use Windows Media Center on all supported versions of Windows or Windows Media Player on Windows 7, won't be able to update or download metadata from Microsoft's metadata service anymore going forward.

It is unclear why Microsoft made the decision to terminate the metadata service this year and not next. Windows 7 runs out of support in January 2020; terminating the service then would certainly sit better with customers who use the service.

You can check out our Windows Media Center alternatives article to find a suitable media player that continues to support metadata.

Now You: Are you affected by the change? (via BornDeskmodder)

Summary
Article Name
Changes to Windows Media Center and Player Metadata service
Description
Microsoft revealed plans on Friday to turn off the metadata service for certain media product and operating system combinations.
Author
Martin Brinkmann
Publisher
Ghacks Technology News
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Dear Gerry,

during a previous Windows Update fai.music.metaservices.microsoft.com was replaced to musicmatch-ssl.xboxlive.com.
I found this was not giving the same convenience as metaservices did and so I revised the registy accordingly.
Now that metaservices is down I found that xboxlive is still up and so I reversed the registry as follows:

  1. Press the Windows and R keys simultaneously to launch Run command.
  2. Type-in regedit and press Enter.
  3. Navigate to Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig.
  4. Look for PREFERREDMETADATAPROVIDER -- edit the value to "pmpMusicMatch".
  5. Save and exit regedit.exe

Even if xboxlive does not give anymore the comfort metaservices gave, but at least it still works.

Try (on your own risk) and continue enjoying the good old WMP

Peter

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I don't think that you would pass one of those "are you a robot" captcha tests Matt Horsley.

"Hello PERSON NAME" fails my Turing test.

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i working win 10 in my computer and metaservices dont work

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Please see my post above to work with xboxlive instead. Metaservices has been discontinued.

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That's right but i disable xbox 

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I followed the above instructions but once I get to MediaPlayer there is no "TunerConfig".  I am using Windows 7 Professional.

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