My MS Team desktop application got stuck on several occasions during meetings. The operating system is Wndows 10 Profetional. I have cleared the cache and temporary files. However, the problem has not been solved. The same thing has happened to my classmates during the meeting.
The error log is :
Log Name: Application
Source: Application Error
Date: 7/17/2020 11:32:57 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: LAPTOP-5O4JKVLN
Description:
Faulting application name: Teams.exe, version: 1.3.0.13565, time stamp: 0x5e5e3091
Faulting module name: Teams.exe, version: 1.3.0.13565, time stamp: 0x5e5e3091
Exception code: 0xc0000602
Fault offset: 0x00000000036858b4
Faulting process id: 0x3d70
Faulting application start time: 0x01d65bfe73843ab5
Faulting application path: C:\Users\binura\AppData\Local\Microsoft\Teams\current\Teams.exe
Faulting module path: C:\Users\binura\AppData\Local\Microsoft\Teams\current\Teams.exe
Report Id: 15d78604-5487-4ab5-9e3e-f54c37986ad9
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
