Teams Login Issue ? Getting error We ran to a problem and connecting

Hi, I am an independent adviser and would like to help you resolve your issue.

According to your description, firs we would like to suggest you that kindly try to resolve the issue from clear cache of Microsoft Teams.
Fully exit the Microsoft Teams desktop client. To do this, either right click Teams from the Icon Tray and select ‘Quit’, or run Task Manager and fully kill the process.

1. Go to File Explorer, and type in %appdata%\Microsoft\teams.

2. Once in the directory, you’ll see a few of the following folders:

a. From within ‘Application Cache’, go to Cache and delete any of the files in the Cache location.
%appdata%\Microsoft\teams\application cache\cache
b. From within ‘Blob_storage’, delete any files that are located in here if any.
%appdata%\Microsoft\teams\blob_storage
c. From within ‘Cache’, delete all files.
%appdata%\Microsoft\teams\Cache
d. From within ‘databases’, delete all files.
%appdata%\Microsoft\teams\databases
e. From within ‘GPUCache’, delete all files.
%appdata%\Microsoft\teams\GPUcache
f. From within ‘IndexedDB’, delete the .db file.
%appdata%\Microsoft\teams\IndexedDB
g. From within ‘Local Storage’, delete all files.
%appdata%\Microsoft\teams\Local Storage
h. Lastly, from within ‘tmp’, delete any file.
%appdata%\Microsoft\teams\tmp

Please try the above workaround and check if it resolves the issue. and update me with the results

Hope this information is useful. Feel free to post back if you need more help. I will be glad to help you.


Regards
Himalay

What i did was went to this path %appdata%\Microsoft\teams and renamed the Teams folder to Teams_old. Then installed the updates from the Teams client. Removed the cache from the Chrome browser.

This fixed my issues. Appreciate your help on this.

Glad to know that your issue got resolved, you can mark this response as answer and provide a rating to close the thread, also this will help other users facing similar issue.

Regards
Himalay