I just installed my new JBL BT500 wireless headphones. They are working to listen to music, but the moment I joined a call from Microsoft Teams, the sound was terrible, as if the speaker had a very slow or noisy voice - impossible to understand. It seems that the microphone is also not being recognized.
My Windows version is 10.0.17763 Build 17763
I tried some solutions, but actually I couldn't find a specific case like mine. I hope someone can help.