Unbale to Test Microphone or Web Camera in Microsoft Teams

Hello shauncafreeman, Thank you for reaching out to the Microsoft Community. My name is Eunice and I'm happy to help. I am sorry you are experiencing this problem. Please understand that the free version of Microsoft Teams does have some limitations, Free/Personal version of Microsoft Teams, you might not have the "Make a test call" feature available, which is typically found in the paid versions but testing audio and video settings should still be available. Here's how to access these features: 1. Audio and Video Settings: Click on your profile picture (or initials) in the top right corner, then select "Settings" (gear icon). In the "Devices" section, you can select your audio input and output devices, and test your microphone. 2. Webcam Preview: Click on the "Meetings" tab, then click "Join a meeting" (even if you're not joining one). This will open the meeting window, where you can preview your webcam video. 3. Test Call: Unfortunately, the "Test Call" feature is only available in the paid version of Teams. If you're still having trouble finding these options, consider reaching out to your IT admin (if you're using Teams for work) for further assistance. Let me know if you need more help. Regards, Eunice