Teams: profile picture disappeared

Dear colleagues,

suddenly my profile picture disappeared in Teams.

Image

I upload it in a profile section:

Image

But it doesn't appear there:

Image

What's going on? Please help me!

This happened 1 week ago. Previously the picture was there.

Thanks!

Val

Hi

My name is Daniel. I am an independent advisor.

Could you please reset the MS Team app and see how it goes.

Please visit the following article and refer to the section, under the "Windows: Clear Teams Cache" section. https://www.uvm.edu/it/kb/article/clearing-team...


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There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.


Kind Regards
I'm an independent advisor. I'm not a Microsoft staff.

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Daniel hello,

thank you for your answer!

What else will be deleted when I clear Teams cache? Settings? My groups (teams)? Chats?

I want to know it before I do irreversible action.

Thank you!

Val

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Last updated April 11, 2025 Views 2,155 Applies to: