Teams breakout rooms

I don't have access to the breakout room feature in teams with a personal 360 account. Can anyone tell me what account I need to have access to this feature?

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Hello Stuart M, Thank you for reaching out to the Microsoft Community. My name is Gunasekar and I'm happy to help. Breakout room feature is not available to Microsoft 365 Home (Personal and Family) subscribers. Only Microsoft Teams Essentials (AAD Identity) and Microsoft 365 Business Basic get this feature. * You need a Microsoft 365 Business Or you can use existing Work/school account to Sign in. If you do not have Work/school account, you can setup new business account when purchasing the Business Essentials plan. Compare Microsoft Teams plans features here - https://learn.microsoft.com/en-us/microsoftteams/get-started-with-teams-essentials#how-does-microsoft-teams-essentials-compare-to-other-microsoft-teams-plans This feature is available in two plans: 1. Microsoft Teams Essentials plan - https://www.microsoft.com/en-us/microsoft-teams/essentials (or) 2. Microsoft 365 Business Basic https://www.microsoft.com/microsoft-365/business/microsoft-365-business-basic Set up Microsoft 365 Business Basic - https://learn.microsoft.com/microsoft-365/admin/setup/setup-business-basic Use breakout rooms in Microsoft Teams meetings (Related article for your reference) https://support.microsoft.com/help/7de1f48a-da07-466c-a5ab-4ebace28e461 Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below. I hope this information helps. If you have any questions, please let me know and I will be happy to help you further. Best regards, Gunasekar N

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I have been working on this problem for a couple of hours now. The system would not seem to allow me to purchase Teams essentials via my current 360 personal account so I set up a new account with a different email address and paid for the teams essentials subscription. Then when I logged in a message appeared stating that I don't have permission to access that account.

What to do now please?

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Is it perhaps because I do not have a 360 subscription with that new account?

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Just back in now attempting to get Teams essentials with the log in details from my current 360 subscription. Again, it states that I need to set up a new account.

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Last updated May 1, 2024 Views 15 Applies to: