Ask a new question

Teams Admin Center

For some reason, the email that I used to create the Teams account for my company, doesn't allow me to log into the admin portal. I get this message every time: "You can't sign in here with a personal account. Use your work or school account instead.". This is very frustrating because I'm the one that created our teams account and now do not have access to the admin portal. I don't understand why the email I used to create the account can't be used to access the admin portal of the account. Please help!!

Hi KTLong665,

My name is Didi, an Independent Advisor.

Although we signed up for Teams Free and created our organization, we as the 'admin' user have no advanced administrative capabilities and no access to the Microsoft Teams admin center. This is a limitation in the free version of Teams.

You may take a look at the documentation here for more information on how to manage Teams Free version.
https://docs.microsoft.com/en-us/microsoftteams...

Do let me know if you have clarifications or further questions.

Thank you.
Didi
(I am NOT a Microsoft Agent/Employee.)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated November 10, 2021 Views 18 Applies to: