Hi Rich,
Thank you for reaching out. My name is Furkaan, a user just like you. I’d be happy to help you with your concerns. You're right, there are reports that Microsoft Teams Rooms update version 5.0.111.0, which rolled out in April 2024, has caused issues with HDMI input functionality specifically when the room system is not in a meeting.
Here's what you can do:
Investigate further: Check with other users in your organization who use Teams Rooms to see if they are experiencing the same problem. You can also search online forums for more information about this specific update and potential workarounds.
Consider rolling back the update: If the HDMI input functionality is critical for your use of Teams Rooms, you may want to consider rolling back the update to a previous version. However, this process can be complex and may require assistance from your IT department.
Wait for a fix: Microsoft is likely aware of the issue and may be working on a fix. You can check the Microsoft Teams Rooms release notes https://learn.microsoft.com/en-us/microsoftteams/rooms/manual-update for updates on a resolution.
If you have any additional questions or concerns, please don’t hesitate to reach out. Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.
Best Regards,
Furkaan
